Finfactor Privacy Policy

How your data is being used

With FinFactor, you can securely connect your financial information to trusted apps and services, enabling you to secure loans, track spending, invest, and build a stronger credit score. Join millions who connect their data through FinFactor every month. We put your privacy first and handle your information with the highest standards of security and care.

We, Finfactor Technologies Private Limited (“Company”, “we”, “our”, “us”) are the owners of the finfactor.in (the “Website”). The Website showcases our product offerings (“Offerings”).

We respect data privacy rights and are committed to protecting personal information collected on this Website. This privacy policy (“Privacy Policy”) sets forth how we collect, use and protect the personal information collected on this Website

Please read this privacy policy carefully. By clicking on the consent check box, and by providing us personal information, you consent to our use of your personal information in accordance with the terms of this privacy policy. If you do not agree to this privacy policy, you may withdraw your consent or alternatively choose not to provide your personal information on the website. Such an intimation to withdraw your consent can be provided by email on hello@finfactor.in

If you are accessing the website on behalf of a third party, you represent that you have the authority to bind such third-party to the terms and conditions of this privacy policy and, in such an event your use of the website shall refer to use by such third party. If you do not have such an authority (to provide any personal information of a third party) or do not agree to the terms of this privacy policy, then you should refrain from using the website.

This Privacy Policy is an electronic record in the form of an electronic contract being compliant and construed in accordance with The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under The Information Technology Act 2000 and all other applicable laws (collectively referred to as “Privacy Rules”) that require publishing of Privacy Policy for the collection, use, storage and transfer of sensitive personal data.

Definitions

“User/s”, “you”, “your” shall mean and include individuals who visit, access and/ or use the Website.

Personal Information Collected

For the purpose of this Privacy Policy, “Personal Information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available, is capable of identifying such person means all information that can be used to personally identify a person, including but not limited to, as first and last name, home address, billing address, or other physical address, email address, contact number.

We may collect your Personal Information in the following ways:

Personal Information collected from Users of the Website: When you use our Website, we may collect certain Personal Information from you, including your full name, contact number, email address, location, IP address.
Personal Information collected when you contact us: We may collect your Personal Information from you when you contact us or write to us on our email address.
Social media platforms: We may also collect, store and use your Personal Information when you access social media pages operated by us on Facebook, YouTube, Instagram, Twitter, and/or LinkedIn.

We may use cookies and/or similar in-house and third-party tracking tools to track user traffic patterns.

What are Cookies?

Cookies are alphanumeric files which are placed on to your device when you visit a website. It allows us to recognize your device and store some information about your preferences or past actions, analyze trends, to learn about our user base, operate and improve our Offerings and provide you with a better experience when you visit our Website.

Types of Cookies Used

Permanent cookies: Permanent cookies helps us recognize you as an existing user, so it’s easier for you to return to the website without signing in again. After signing in, the permanent cookies stay on your browser and will be read when you return to our sites. These remain on your computer/device for a pre-defined period.
Session cookies Session cookies only last for as long as the session exists (they get erased when the user closes the browser).

As for the domain to which it belongs, there are either:

First-party cookies: These cookies are set by the web server of the visited page and share the same domain.
Third-party cookies: These cookies are placed by third party on your device and may provide information to us and third parties about your usage of the website.
Analytical Tools: Analytics cookies or performance cookies are used to track website visitors and their user behaviour and then used to improve the way the website works to improve user experience.

Use of Cookies

We use Personal Information captured through cookies to make your interaction with us faster and more secure. They may be used for the following purposes:

Preferences: Cookies allows the Website to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in. Remembering your preferences enables us to personalize and display advertisements and other contents for you.
Security/Optimization: Cookies allow us to maintain security by authenticating users, preventing fraudulent use of login credentials and protect user data from unauthorized parties. We may use certain type of cookies allow us to block many types of attacks, such as attempts to steal content from the forms present on the website.
Processing: Cookies enable the website to work efficiently. Basis such cookies, we are able to deliver services that a website visitor expects, like navigating around web pages or accessing secure areas of the website.
Advertising: We use cookies to make advertising more engaging to our users. Some common applications of cookies are made to select advertising based on what’s relevant to you, to improve reporting on campaign performance and to avoid showing ads you would have already seen. Cookies capture information about how you interact with the website, which includes the pages that you visit most.
Communication: We may use information collected via cookies to communicate with you, for sending newsletters, seeking your opinion and feedback and providing you services and promotional materials.
Analytics and Research: We may use cookies to better understand how people use our Offerings so that we can improve them.

Disabling Cookies

You can decide whether to accept or not to accept cookies. You can disable the cookies by adjusting the settings on your browser (see your browser Help for how to do this). Disabling cookies may affect the functionality of our website.

Accuracy of Information

User undertakes that they shall be solely responsible for the accuracy, correctness, or truthfulness of the Personal Information shared with us whether of its own or any third party. In the event the User is sharing any Personal Information on behalf of a third person, the User represents and warrants that they have the necessary authority to share such Personal Information with the Company, obtained a written consent from such third party and the Company shall not be responsible for verifying the same. The User understands and acknowledges that such Personal Information shall be subject to the terms and conditions of this Privacy Policy.

Use of Personal Information

We use the Personal Information for the following purposes:

to inform you about our Offerings and to respond to your requests;
for creation or development of business intelligence or data analytics in relation to the Offerings provided by us (for this purpose we may share the Personal Information with certain software or tools available online)
to provide you with a better experience when you access our Website and to improve the Offerings;
to process job applications (if you apply for a position with our Company)
to maintain and manage our Website;
to manage our relationship with you;
for internal record keeping; and
to comply with our legal or statutory obligations.

Disclosures

We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:

Affiliates: We may provide your Personal Information to our affiliates to enable them to improve the Offerings, provide feedback and respond to their queries.
Service Providers: We may share your Personal Information with the service providers who work with us in connection with operating the Website and/ or providing the Offerings. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Policy.
Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.
Legal and Regulatory Authorities: We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. authorities.

Data Retention

We will retain User’s Personal Information as long as it is required to be retained for the purpose of provision of the Offerings. We may also retain and use User’s Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

Your Personal Information is stored on cloud infrastructure provided by third party cloud service providers. Although we provide appropriate firewalls and protections, we cannot guarantee the security of Personal Information transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we will take necessary measures to mitigate such events.

Your Rights

You have the right to access Personal Information in our possession, right to have us rectify or modify any such Personal Information, right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of Personal Information, withdraw consent at any time where we are relying on consent to process Personal Information. Depending on the nature of the request, we may ask you to complete a Personal Information request form or seek certain details to verify the request. All requests for Personal Information will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact hello@finfactor.in.

Choice and Opt-Out

We may send you communications including but not limited to:

(a) notices about your use of our Website and Offerings, including those concerning violations of use,

(b) updates,

(d) newsletters.

You may opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions provided in those emails. Alternatively, you can opt out, at any time, by emailing hello@finfactor.in with your specific request.

Links to other Websites

Our Website may contain links to other websites/ platforms of your interest. Please note that we do not have any control over such other websites/ platforms, and you will be accessing such websites, platforms, and applications at your own risk. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and platforms and those are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to such websites/ platforms.

Governing Laws

This Privacy Policy shall in all respects be governed by and construed and enforced in accordance with the laws of Republic of India and the courts in Pune shall have an exclusive jurisdiction to adjudicate any subject matter under this Privacy Policy.

Changes to this Policy

Please revisit this page periodically to stay aware of any changes to this Privacy Policy, which we may update from time to time. If we modify this Privacy Policy, we will make it available through the Website and indicate the date of the latest revision. If such modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change via email or through our Website.

If you have any questions or concerns or grievances regarding this Privacy Policy, or wish to withdraw your consent in relation to the processing of your Personal Information you can reach out to our appointed grievance redressal officer Manoj Alandkar via email at hello@finfactor.in.